Delivery & Returns

For In-stock styles, you can expect delivery within 1 week, with Made-to-Order styles subjected to an estimated 10/12 week lead time.

All shipments to the UK, EU & USA will be sent including tax, duties and tariffs paid, so no nasty surprises when the item lands.

Rest of the world deliveries will be sold excluding tax, duty, shipping fees, which are paid by the receiver in full. Our delivery cost per order varies: £10 flat fee for orders shipped within the UK, shipping to Europe is £40 and the rest of the world costing £50.

Unfortunately we do not offer free returns. Should there be an issue with your purchase and you wish to return, please email us at shop@bowhillandelliott.co.uk.

If you are based in the UK, our courier company will come and collect from your shipping address, please be aware the cost of the return will be deducted from your final refund. For rest of the world, we will email you DHL return labels which you can attach to your package and ship directly to us.

Bowhill & Elliott offer a 28 day full return policy on all items ordered (except monogrammed, bespoke design or styles that have been customised).

The goods must be returned in the original packaging and in a saleable condition. Please ensure to only try on a carpeted surface and not on hard or wooden floors, as this will mark the soles resulting in a return request being declined. 

On receipt of your returned goods, after inspection you can expect processing of the refund within 7-10 working days.